CLIENT SURVEY

Your 2¢ is worth a lot more if you're the winner of our monthly drawing. At DataSafe, service is our business. Your feedback will help us continually find ways to serve you better. And to show our gratitude, when you fill out this survey we will enter your name in our next monthly drawing for a gift certificate. Then go to our website, as winners are announced there by the 10th of each month. Click here to see the latest winners.

About You


First Name:
Last Name:
Organization:
Email Address:
Account Number:


1. How does DataSafe compare to your expectations in the following areas:



a. Our service order taking process? (Phone, web, email, fax)
Falls Short Almost Meets Meets Exceeds Greatly Exceeds
Specific comments:
b. The Delivery Representative who picks up and delivers your orders?
Falls Short Almost Meets Meets Exceeds Greatly Exceeds
Specific comments:
c. The overall experience you have with DataSafe?
Falls Short Almost Meets Meets Exceeds Greatly Exceeds
Specific comments:

2. What one thing would you change at DataSafe to make it easier for you to do business with us?


Your suggestions will go into a random drawing. Every month we will select a winner who will receive $100!

3. Do you have another branch in the San Francisco Bay -Sacramento Area or another department within your company that may benefit from one of DataSafe's services? How about a colleague in a different company?


For each referral that results in a DataSafe client, we'll express our thanks to you with a complimentary gift card.
Name: 
Company: 
Title: 
Phone: 
Email: 
DataSafe Service: 

What new service or change to an existing service would be most helpful to you?

Media Storage and Data Protection
Online Backup (disk-to-disk backup)
Co-Location/Hosted Tape Backup
Media and Hard Drive Destruction
Tape Degaussing
LTO and DLT Cartridge Purchasing
Business Records Storage
Destruction Services
Mobile On-Site Shredding
Scan-On-Demand
Carton Purchasing
Imaging
Indexing
Image Hosting
Web Access Online Account Management
Retention policy and compliance issues
Other  

Additional comments or questions:



May we contact you for a reference?
Written   Telephone   Email   No, thank you